Use Machine Learning to explore language data without a single line of code. Experiment, train and deploy effortlessly, with an interactive and responsive learning interface that imprints your expertise at AI scale.
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As the UK’s largest pay-TV broadcaster, Sky fields over 500,000 customer calls every week. They use Pienso to analyze this vast amount of data – revealing insights that help them gauge customer sentiment and triage urgent issues.
SKY
There’s no replacement for human expertise. That’s why we built Pienso – to help subject experts explore every corner of their data. Because when we know more, we can do more.
Pienso allows us to use call data in a way we could not before. Listening to a lot of calls is not fast nor scalable. With Pienso, we understand the themes emerging from a high volume of calls, with much less time and effort, and with less subjectivity and more acuity using the Pienso topic-scoring model. And the topic scoring model gets better as we evolve it. It’s made it easier and faster for us to answer questions.
From analyzing customer conversations to fighting disinformation, Pienso helps experts like you to uncover every insight.
From emails and contracts, to phone logs and libraries – Pienso Ingest accepts your raw and unstructured data, analyzes this vast amount of text instantaneously, and puts it into categories or topics.
Our simple but unique Fingerprinting Workspace puts you ‘in the loop’. Refine Pienso’s initial categorization with your knowledge – then use the algorithm to train your models until they’re ‘fingerprinted’ to your satisfaction.
Pienso Annotate applies your trained models to quickly label datasets. Annotated datasets are the basis for the Deep Learning models that unlock Pienso’s analytical power – enabling you to track language as it evolves on a forum, for example.
Pienso Data Set Analysis lets you fine-tune and discover. Experiment with thresholds, or search for deep insights through visualizations – it’s a whole new way to see your subject and take your knowledge further.
PromptFactory helps you become fluent in the construction of production-caliber prompts without the need for code. Experiment, evaluate and deploy prompts reliably and safely, until you can construct at the level of an engineer.
Every specialist sector stands to benefit from the application of LLMs. Question, reflect, and invent new use cases – Pienso equips you with the tools to participate fully in the AI-powered world.
Flagging harmful or misleading content is one of today’s biggest challenges. Pienso’s Deep Learning enables nuanced moderation, while retraining models quickly and easily lets you keep pace.
You’ll likely have plenty of customer data – but are you using it fully? With Deep Learning, you can assess even subtle aspects like emotional response, evaluate agent performance, and predict churn, all of which help you retain customers.
About 80% of an organisation’s intel is buried in unstructured documents. Imprinting your language models with your nuanced understanding makes classification far more accurate – with benefits that range from better tagging to detecting areas of risk.
Cyber crime is skyrocketing and everyone’s at risk, as bad actors use the latest tech to circumvent security measures. Pienso helps you quickly and easily retrain models as their strategies evolve, keeping you a step ahead.
Whether you’re a non-technical type, a data scientist or an analyst – and whether your data is structured or raw – Pienso can help you categorize, label and analyze it.
Sculpt each topic and imprint your intuitive knowledge with nuanced labels and categorizations. Instead of committing to one general LLM, use the best model for your current need.
While some closed-source LLMs allow limited fine-tuning, they’re nothing like the customization possible when you can see and change every perimeter. Fine-tune your LLM and pay only when you deploy – that’s the power of Pienso.
Closed-model providers like GTP-4 can suddenly change perimeters, making them unreliable. With Pienso, you have complete control over your models – no changes that you haven’t made yourself.
Deploy your fine-tuned LLM in your own environment under your enterprise security. Accelerate deployment on cloud through our trusted low-latency partners like Gcore for the ideal combination of security and speed.
While some closed model providers use customer data to train their models, Pienso’s in-cloud, on-premise operation means your data remains just that – entirely yours. Because Pienso runs in your environment, you’re able to maintain your trusted enterprise security policies.
Pienso helps connect data and technology in an accessible way for experts who have the subject insights to use both fully. To our team, it’s also a bridge to the AI-powered world that anyone can cross – and to a community where everyone is welcome to experiment, create, and learn.